Reference index / UX 연구·설계·평가
User Journey Map
A chronological representation of actions, touchpoints, emotions, and problems.
When to use it
Specifying UX research, design, and evaluation.
Caveats and distinctions
Detailed behavior can differ across platforms and design systems despite identical names. Design keyboard, assistive-technology, and error behavior together.
Implementation and classification
설계·검증 / UX 연구·설계·평가
Sources and verification status
https://www.gov.uk/service-manual/user-research
Source scope and verification status describe the existing catalog record. Publishing this page does not independently re-verify the latest library version, license, or production behavior.