Reference index / UX 연구·설계·평가
Jobs To Be Done (JTBD)
An analytical approach centered on the underlying purpose for which users choose a product.
When to use it
Specifying UX research, design, and evaluation.
Caveats and distinctions
Detailed behavior can differ across platforms and design systems despite identical names. Design keyboard, assistive-technology, and error behavior together.
Implementation and classification
설계·검증 / UX 연구·설계·평가
Sources and verification status
https://www.gov.uk/service-manual/user-research
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